Community Management Resources

There are a lot of great articles out on the Internet that illustrate ideas, concepts and mechanics of managing online communities and what those communities are all about. A vast majority of which are located at Gamasutra.

Feel free to add to the list!

Social Networking
> Community Managers Group (CMG Main Website)
> Community Managers Group (CMG Facebook Group)
> CMGevents (CMG Twitter)
> MMO/Games Community Management (LinkedIN)
> Community Management Wiki (Wikia.com)
> Community Spark (Blog Network)

Community Management
> Becoming A Stellar Game Manager: Networking And Negotiation - Aug. 16, 2007
> BioWare CM on community management then and now - Mar. 22, 2009
> Building A Great Team: Measuring Progress - Oct. 15, 2008
> Building Social Communities For Your Game: A Primer - Oct. 22, 2008
> CM: The 'Essential' Capability Of Successful Enterprise 2.0 Efforts - Sep. 28, 2009
> Do Startup Companies Need Community Managers? - Jul. 15, 2008
> Five Myths of Community Management - Jun. 30, 2009
> Guide to Online Community Management - Oct. 4, 2008
> How BioWare Makes Game Communities Work - Dec. 1, 2005
> How to Engage the Community, Without Outraging Them - Aug. 13, 2007
> How to Manage A Large-Scale Online Gaming Community - Nov. 25, 2005
> Insomniac Games' 10 Commandments of Community - Sep. 17, 2009
> Managing Crisis: Interview w/A. Crosby and C. Dalrymple - May 30, 2008
> Managing Game Griefers and Other Community Trolls - Jan. 29, 2008
> Managing Online Communities - Game Law Series - Sep. 6, 2008
> Online Community Management: Communication Through Gamers - Apr. 1, 2008
> Shaping Your Community: What Films Did, Games Must Do - Oct. 23, 2007
> Successfully Managing a Community Emergency - May 15, 2008)
> The Community Manager Interviews: 2K Play's Elizabeth Tobey - Apr. 23, 2009
> The Community Manager Interviews: Naughty Dog's Arne Meyer - Apr. 20, 2009
> The Psychology of MMO Players: CMs, Psychologists Speak - Sep. 15, 2008
> The Ultimate Community Management FAQ - Jul. 15, 2009

Online Games and Communities
> An interesting perspective on community status - May 29, 2009
> Building Community Around Pollinated Content in Spore - May 23, 2006
> Designer's Notebook: Why 'On-Line Community' is an Oxymoron - Dec. 5, 1997
> Engaging and Empower Community Influencers - Sep. 6, 2007
> How Forza Lessons Can Drive Your Community Game - Aug. 15, 2007
> Microsoft's Satchel Talks XNA 2.0, Opening Community Dev - Dec. 13, 2007
> MIT's Jenkins, Johnson Talk Community, Creativity - Mar. 17, 2008
> Opinion: Serious Games - Are We Really A Community? - Oct. 16, 2007
> The Power of Connected Communities (GDC Europe, Yahoo Mobile) - Aug. 30, 2005
> The Rigors of Beta Testing: The Past, Present, and Future - Apr. 16, 2009
> Running A Global Community In Final Fantasy XI - Sep. 21, 2009

International, Women, Gamers, Etc.
> A Path To Western Online Games Success In Asia - Jun. 24, 2008
> Australian Gaming Community Driven By Women, Seniors - Jan. 31, 2007
> Community Management: A Guide To Not Failing - Sep. 12, 2008
> Games Women Play - Jun. 11, 2004
> India's Online Games Market To Top $200 Million By 2010 - Apr. 18, 2006
> Managing An International Remote Development Team - Jul. 15, 2003
> Online Game Market $13 Billion By 2011 (Analyst) - Jun. 6, 2006
> Opinion: How Do Games Influence Players? - Sep. 16, 2008
> Why User-Generated Content Matters For Games (Panel) - Jun. 20, 2008
> Why We Need Community Management: A Rant - Feb. 1, 2008

Blogs, Miscellaneous Q&A
> 7 Online tools a community manager can't live without - Apr. 4, 2008
> Blogs about: Online Community (WordPress.com) - Multiple
> Community Management: The Dark Side - Feb. 9, 2009
> Essential Skills of a Community Manager - Jul. 23, 2008
> FeverBee - ~Jan. 27, 2010
> GuildCafe's Jon Radoff on MMO Community - Jan. 17, 2007
> How do I hire a community manager? - Jan. 13, 2008
> Kevin O'Hara on Managing the Star Wars Galaxies Community - Mar. 26, 2004
> OverModerated: Community Management Focus - Mar. 12, 2007
> Web Strategy by Jeremiah - Sep. 24, 2009

Books, Magazines, Trade Papers
> 18 Rules of Community Engagement (Book) - 2009
> Cluetrain Manifesto (Book) - 2009
> Consumer behavior in online game communities (Book) - 2007
> Online Game Interactivity Theory (Book) - 2002
> Managing Online Forums: Everything You Need to Know... (Book) - 2008
> Online Communities and Social Computing (Book) - 2009
> Youth Identities and Communities in an On-Line World (Book) - 2001